Standing with you in the fight against APP (Authorised Push Payment) fraud
TechnoXander is a Pay.UK approved Confirmation of Payee (CoP) provider, helping UK banks, PSPs, building societies, and credit unions meet the Payment Systems Regulator (PSR) obligations and reduce APP fraud liability. Our CoP API checks payee name against sort code and account number in real-time before Faster Payments are authorised, returning a Match, Close Match, or No Match result that allows the payer to proceed or reconsider. Both business and personal clients can benefit from this added layer of protection against fraud. The service is real time and quick way of checking if the payee name provided for sort code and account number actually matches the account holders name at Payee Bank. The service works for payments being made to and from GBP accounts held at any UK bank.
Confirmation of Payee (CoP) aims to reduce the risk of Authorised Push Payment (APP) fraud. APP fraud happens when a fraudster tricks someone into sending a payment to an account outside of their control.
According to UK Finance’s 2025 Fraud Report, APP fraud losses in the UK totalled £450.7 million in 2024, a figure that CoP implementation directly addresses by enabling real-time payee name verification before money leaves the account.
CoP verifies payee's name with the account details, lowering the risk of paying fraudulent accounts
Customers feel more secure with an extra layer of security when making payments
CoP can prevent accidental payments to the wrong recipient due to typos or incorrect information
CoP reduces the need for PSPs to investigate and rectify fraudulent payments
CoP demonstrates that banks are taking proactive steps to protect their customers from fraud & errors
CoP ensures compliance with PSR regulations, helping PSPs avoid potential fines or penalties
TechnoXander CoP solution is a fully managed SaaS solution, providing PSPs and Financial Institutions with a simple, secure and effective to meet their Confirmation of Payee obligations. Compliant with Pay.UK requirements and it can be easily deployed with minimal impact on underlying infrastructure. The solution consists of 2 modules: Requester and Responder Module.
The Requester Module allows you to request name verification results for new payees added by your customers via Online Banking or Mobile Banking.
When a payer enters a sort code and account number in your mobile app, online banking, or back-office system, TechnoXander's CoP Requester sends a real-time name check to the payee's bank via the Pay.UK network. The response — Match, Close Match, or No Match — is returned in milliseconds and displayed to the payer, allowing them to confirm or cancel before the payment is initiated.
The Responder Module allows you to respond to name verification requests with matching results for customer accounts held at your institution.
As a Pay.UK approved CoP Responder, TechnoXander receives incoming name-check requests on behalf of your institution, queries your account data via a secure API, and returns an accurate matching response. Our algorithm accounts for the difference between personal names, business names, and trading names — reducing the number of Close Match results that cause customer friction.
The Payment Systems Regulator (PSR) has mandated that all UK PSPs sending or receiving Faster Payments must reimburse APP fraud victims up to £85,000 per claim, split 50/50 between sending and receiving PSPs.
This fundamentally changes the commercial case for Confirmation of Payee (CoP). PSPs without CoP face direct financial liability for every APP fraud claim where payee verification was not offered.
TechnoXander's Confirmation of Payee solution mitigates this liability by ensuring customers are warned before sending payments to potentially incorrect payees.
For receiving PSPs, our CoP Responder ensures your institution responds to incoming CoP checks — a mandatory obligation under Pay.UK rules.
Security and compliance are paramount considerations and are always our top priority. We understand the critical importance of safeguarding sensitive data & ensuring adherence to regulatory requirements.
Our solution integrates robust security protocols to safeguard sensitive data, mitigating the risks of unauthorised access and cyber threats.
Our solution integrates robust security protocols to safeguard sensitive data, mitigating the risks of unauthorised access and cyber threats.
Our approach encompasses encryption, access controls, regular audits, and continuous monitoring to identify and address vulnerabilities proactively.
With our solution, you can have peace of mind knowing that your data is handled securely and that your operations remain compliant with relevant regulations.
Get started quickly with simple guides, a risk-free sandbox environment, real-time insights, and ready-to-use SDKs and plugins for seamless integration.
Confirmation of Payee (CoP) is mandatory for organisations that process account-to-account payments, including banks, building societies and third-party payment providers. These institutions were required to support CoP checks and respond to verification requests from other financial institutions by the 31 October regulatory deadline. This requirement helps reduce misdirected payments and authorised push payment fraud. TechnoXander helps financial institutions meet this obligation with a compliant Confirmation of Payee solution.
The deadline for CoP compliance varies by regulatory phase, but implementation has become essential for payment service providers in the UK. Pay.UK introduced Confirmation of Payee in 2019 for the largest banks, with wider adoption expected across all PSPs. The Payment Systems Regulator’s reimbursement rules, effective October 2024, have made CoP critical for any institution processing Faster Payments. TechnoXander helps financial institutions implement compliant Confirmation of Payee capabilities.
Missing the CoP implementation deadline can result in regulatory non-compliance for financial institutions. Banks and payment service providers may face penalties, fines, or restrictions on certain payment activities until they demonstrate the required capabilities. Implementing a compliant solution in time is essential to avoid operational disruption. TechnoXander helps financial institutions deploy Confirmation of Payee capabilities quickly to meet regulatory requirements.
Organisations can become CoP compliant by implementing a Confirmation of Payee solution that meets scheme and regulatory requirements. Many financial institutions choose an outsourced solution to speed up implementation and reduce internal development effort. TechnoXander helps banks and PSPs achieve compliance quickly with a scalable Confirmation of Payee solution.
Investing in Confirmation of Payee (CoP) is a good idea because it reduces the risk of payments being accidentally or deliberately misdirected. This helps lower exposure to authorised push payment fraud and increases customer confidence in payment security. It also reduces the time banks and payment service providers spend investigating fraud cases. With solutions such as those provided by TechnoXander, financial institutions can strengthen payment verification and protect customers before a payment is sent.
The PSR’s Mandatory Reimbursement regime requires payment service providers to reimburse customers who fall victim to authorised push payment (APP) scams when using Faster Payments. The rule came into effect on 7 October 2024 and requires the reimbursement cost to be shared equally between the sending and receiving PSPs. This makes preventative measures such as Confirmation of Payee increasingly important for fraud reduction. TechnoXander provides solutions that help financial institutions strengthen payment verification and reduce exposure to APP scam losses.
Smaller banks and PSPs should implement Confirmation of Payee (CoP) to avoid becoming targets for authorised push payment fraud. As larger banks strengthen their protections, fraudsters increasingly target smaller institutions with weaker controls. Implementing CoP helps protect customers and reduce fraud risk. TechnoXander provides solutions that make it easier for smaller financial institutions to deploy Confirmation of Payee.
TechnoXander can implement a Confirmation of Payee (CoP) solution as quickly as the next day. The overall timeline usually depends on the customer’s ability to complete integration and testing. In most cases, implementation speed is determined by internal readiness rather than the TechnoXander platform itself.
TechnoXander is not a white-label provider for Confirmation of Payee. The CoP solution has been built in-house, which means the platform, components and development roadmap are fully controlled by TechnoXander. This allows faster updates, direct expertise on the system architecture and quicker turnaround for future enhancements.
TechnoXander CoP can be implemented across multiple payment types. The solution is API-driven and payment-type agnostic, allowing financial institutions to verify details whenever a new or modified payee is added. This enables consistent payee verification regardless of the payment rail used.
Organisations can still use Confirmation of Payee checks even if they are unable to implement an API. TechnoXander provides alternative integration options that allow institutions to perform CoP verification without API connectivity. These options include secure data file uploads, secure file transfer and database-based integrations, making it easier for organisations with different technical capabilities to use the TechnoXander CoP solution.
TechnoXander CoP integrates with existing bank systems through lightweight and easy-to-integrate APIs. The solution supports both real-time and batch integration with core banking systems for inbound name-checking, helping minimise disruption to existing infrastructure. Its modular architecture allows banks to integrate TechnoXander CoP with online banking, mobile banking and other payment channels with minimal system impact.
There is no need to worry about where the data is processed when using TechnoXander. All data processing for the TechnoXander Confirmation of Payee solution takes place within the UK, helping financial institutions meet data residency and regulatory requirements.
Yes, TechnoXander can demonstrate strong data and information security competence. The company is ISO certified and complies with ISO 27001:2022 standards, ensuring that the TechnoXander platform follows internationally recognised security and information management practices.
Yes, financial institutions can see TechnoXander CoP in action through a live demonstration. TechnoXander offers personalised demos where organisations can explore the platform and discuss their requirements with experts. Interested teams can Contact Us to schedule a one-to-one session and see how the solution works in practice.
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At TechnoXander, we drive payments innovation with agility and adaptability. Headquartered in London, we empower banks and financial institutions to leverage PSD2, PSD3, Open Banking, and advanced fraud prevention solutions like CoP and VoP. Committed to staying ahead of trends, we invest in cutting-edge financial technology while maintaining robust security, as reflected in our ISO 27001:2022 certification.
