Embedding Verification of Payee in Digital Banking Journeys (Online Webinar)

Verification of Payee (VoP) is more than a compliance requirement. It is a measure to smother and secure your digital banking journeys. Considering this, we are here with a webinar with some fintech leaders to elaborate on how Verification of Payee (VoP) can improve your Digital Banking experience.

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Here is what you can expect in this webinar:

Opening & Setting the Stage (5 min)

Moderator’s Role: 

• Welcome & introduce panelists. 

• Purpose of the session: Connecting compliance and customer experience 

Verification of Payee: What, Why, and What’s Changing (5 mins)

• Overview of VoP and regulatory drivers (Instant Payments Regulation) 

• Challenges VoP aims to solve (fraud, misdirected payments, trust) 

• Timeline and who’s in scope 

What Customers Expect from Modern Payment Experiences (5 mins)

• Frictionless onboarding and payments 

• Trust, transparency, and instant confirmation 

• Real-world pain points in today’s journeys  

Designing Digital Journeys with VoP in Mind (10 mins)

• Examples of good vs. bad VoP user experience 

• How to embed VoP into beneficiary setup and payment initiation journeys 

• Avoiding customer confusion while remaining compliant 

• Meeting expectations of Retail and Digital Customers 

Tech & Integration: Making VoP Easy to Implement (5 mins)

• What’s required technically (API-first, secure, real-time) 

• How the VoP provider + digital journey partner simplify this 

• Live or demo example if feasible 

Q&A & Interactive Discussion (10 mins)

• Open questions from audience 

• Share common use cases you’ve seen 

Closing & Next Steps (2 mins)

• How to start planning your VoP-compliant journeys 

• Contact info / follow-up actions