Unveiling Confirmation of Payee A Step-by-Step Guide to Setting Up Confirmation of Payee for your Financial Institution
Unveiling Confirmation of Payee: A Step-by-Step Guide to Setting Up Confirmation of Payee for your Financial Institution

This guide provides a strategic roadmap for financial institutions aiming to enhance payment security through Confirmation of Payee (CoP) implementation. Highlighting its pivotal role in combatting APP fraud, the guide outlines key steps: building a business case, engaging crucial bank teams, and deciding on a build versus buy strategy. It advocates an API-first approach for seamless integration, emphasises data integrity through cleansing, and underscores the importance of clear communication channels and proactive customer education. It offers a concise, strategic approach to fortify financial transactions, ensuring heightened security and upholding the industry's trustworthiness.

Strategic Imperatives for Banks in Tackling the Dual Challenge of APP Fraud: Sending and Receiving Fraudulent Payments

Payment Systems Regulator (PSR) initiated transformative measures to address the surging threat of Authorised Push Payment (APP) fraud within the UK's faster payments system. This article delves into the complex landscape banks face in sending and receiving fraudulent payments. With APP fraud causing over £480 million in losses to 200,000 consumers in 2022, the PSR's forthcoming rules, effective October 2024, introduce a paradigm shift. The PSR's three-pronged approach focuses on consistent reimbursement, enhanced victim protection, and incentivising proactive fraud prevention. Banks grapple with operational challenges, emphasising the need for collaboration, enhanced capabilities, and adaptability in navigating the evolving regulatory landscape.

Exciting Transparency Initiative – PSR APP fraud performance data!
Exciting Transparency Initiative – PSR APP fraud performance data!

For the first time, the Payment Systems Regulator (PSR) unveils a ground-breaking transparency initiative, sharing comprehensive data on Authorised Push Payment (APP) fraud. This data allows users to assess their banks' performance in reimbursing victims and handling fraudulent transactions, empowering informed decisions. The report recognises leaders like TSB and Nationwide, praising their commitment to customer protection. It delves into various metrics, revealing trends, challenges, and priorities across different financial institutions, shedding light on the complex landscape of APP fraud in the UK.

Elevating the Fight Against APP Fraud Crafting a Robust Business Case for Confirmation of Payee
Elevating the Fight Against APP Fraud: Crafting a Robust Business Case for Confirmation of Payee

Amid the dynamic landscape of digital banking, Confirmation of Payee (CoP) emerges as a strategic imperative, transcending mere compliance. As the Payment Systems Regulator (PSR) mandates reimbursement requirements for APP fraud victims in 2024, the urgency to adopt CoP becomes apparent. Unveil how this robust shield against fraud translates into tangible Return on Investment, fortifying trust, exceeding regulatory standards, and orchestrating an operational symphony. Crafting a business case for CoP is not just a necessity; it's a pivotal step in fortifying your institution in a dynamically evolving financial landscape.

Increase in UK Fraud Cases
Alarming Increase in UK Fraud Cases: A Call to Action

The UK faces an alarming surge in fraud cases, with consumers losing £580 million in H1 2023. Instances of romance scams and identity theft rose sharply, while APP fraud increased by 22%. Despite a 35% drop in impersonation cases, digital deception via online platforms and telecommunications remains prevalent. Collaboration across sectors, involving tech and social media companies, is crucial to combat fraud, raise awareness, and ensure consumer protection. The rise of social media as a deception medium underscores the urgent need for comprehensive measures and collective responsibility.

Navigating the Changing Tides The Evolution of PSR Regulations
Navigating the Changing Tides: The Evolution of PSR Regulations in 2023

In 2023, the Payment System Regulator (PSR) made strides against rising Authorised Push Payment (APP) fraud. The legislation mandated 100% reimbursement, shared between banks. The UK government's three-pillar strategy aimed at pursuing fraudsters, blocking fraud, and empowering individuals. June saw additions to Faster Payment rules and the introduction of Confirmation of Payer. Seeking industry input in August on reimbursement limits showcased PSR's commitment to collaboration. Adjusting timelines to October 2024 reflected responsiveness to industry feedback, emphasising a proactive and adaptable regulatory landscape, and shaping a more secure financial future.

Explaining Confirmation of Payee (CoP) in UK
Confirmation of Payee: All You Need to Know in 2025

Launched in 2020, the Confirmation of Payee was implemented to tackle the increasing numbers of APP Fraud in the landscape of the UK which has now been adopted by Payment Service Providers (PSPs), building societies, and several banks in the UK. 

PSR's latest directive against APP fraud
🔒 Protecting Against APP Fraud: The Latest from PSR 🔒

A new update is released by the Payment Systems Regulator (PSR) focused on strengthening protection against Authorised Push Payment (APP) fraud under the Faster Payments system. Interestingly, the new policy includes a reimbursement requirement for significant benefits to consumers and businesses alike.