Transforming Reimbursement Policies for Authorised Push Payment Scams: Current Landscape and Future Strategies
The landscape of reimbursement policies for authorised push payment (APP) scams is undergoing a transformative shift following recent legislative changes in the UK. The Financial Services and Markets Bill, granted Royal Assent in June 2023, empowers the Payment Systems Regulator (PSR) to implement an innovative 50:50 cost-sharing model between banks involved in sending and receiving funds for APP scams. This article reviews the current Contingent Reimbursement Model (CRM) Code, outlines upcoming changes, and provides strategic guidance for banks preparing for this shift.
Strategic Imperatives for Banks in Tackling the Dual Challenge of APP Fraud: Sending and Receiving Fraudulent Payments
Payment Systems Regulator (PSR) initiated transformative measures to address the surging threat of Authorised Push Payment (APP) fraud within the UK's faster payments system. This article delves into the complex landscape banks face in sending and receiving fraudulent payments. With APP fraud causing over £480 million in losses to 200,000 consumers in 2022, the PSR's forthcoming rules, effective October 2024, introduce a paradigm shift. The PSR's three-pronged approach focuses on consistent reimbursement, enhanced victim protection, and incentivising proactive fraud prevention. Banks grapple with operational challenges, emphasising the need for collaboration, enhanced capabilities, and adaptability in navigating the evolving regulatory landscape.
Exciting Transparency Initiative – PSR APP fraud performance data!
For the first time, the Payment Systems Regulator (PSR) unveils a ground-breaking transparency initiative, sharing comprehensive data on Authorised Push Payment (APP) fraud. This data allows users to assess their banks' performance in reimbursing victims and handling fraudulent transactions, empowering informed decisions. The report recognises leaders like TSB and Nationwide, praising their commitment to customer protection. It delves into various metrics, revealing trends, challenges, and priorities across different financial institutions, shedding light on the complex landscape of APP fraud in the UK.
Elevating the Fight Against APP Fraud: Crafting a Robust Business Case for Confirmation of Payee
Amid the dynamic landscape of digital banking, Confirmation of Payee (CoP) emerges as a strategic imperative, transcending mere compliance. As the Payment Systems Regulator (PSR) mandates reimbursement requirements for APP fraud victims in 2024, the urgency to adopt CoP becomes apparent. Unveil how this robust shield against fraud translates into tangible Return on Investment, fortifying trust, exceeding regulatory standards, and orchestrating an operational symphony. Crafting a business case for CoP is not just a necessity; it's a pivotal step in fortifying your institution in a dynamically evolving financial landscape.